Metro Tasmania has announced the departure of its Chief Executive Katie Cooper in July, with Laurie Hansen stepping in as the interim CEO. Cooper's tenure focused on modernizing the public transport provider, introducing new buses, including hydrogen and battery electric buses, and enhancing customer-facing assets like the website and app. Despite these advancements, Metro is currently dealing with a driver shortage that has led to service disruptions. The Board has expressed gratitude towards Cooper for laying the groundwork for Metro's future. Hansen will oversee operations until a permanent replacement is found, with plans in place for security upgrades, a new ticketing system, and addressing the ongoing driver shortage to improve the public transport experience for Tasmanians.